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Noticeboard


7 Day Appointments

There are 7 day appointments with GPs, Practice Nurses & Healthcare Assistants available in Stockport on Saturdays 09:00-15:00 and Sundays 09:00-13:00. Just call us on our usual number to ask to make a booking.


Our Doctors and Nurses try hard to run to time - please help them by limiting your consultation to one problem and book another slot if you need to. Please bear in mind when there is a delay it can be because someone is very distressed and needs compassion.....


What to do if you have a flu like illness

If you're otherwise fit and healthy, there's usually no need to see a doctor if you have flu-like symptoms.

The best remedy is to rest at home, keep warm and drink plenty of water to avoid dehydration. You can take paracetamol or ibuprofen to lower a high temperature and relieve aches if necessary.

Stay off work or school until you're feeling better. For most people, this will take about a week.


Archwood Medical Practice rated "GOOD" by CQC across all key measures and population groups (July 2016)


65+ Men 

A simple scan can tell you if you have an abdominal aortic aneurysm. Men aged 65+ are most at risk. Eligible patients will be invited to attend clinics from August 2016.

Men over the age of 65 who would like a scan can do so by ringing the AAA Screening Office on  0161 291 5716 and providing their NHS number.


Patient On-line Access to Medical Records

Patients can now apply to have access to their detailed (coded) medical records. For more information click here.


Embracing New Technology

View Plan to Meet GMS / PMS 2014-15 Contractual Requirement regarding online services >

Practice Policies

Chaperone Policy

This policy is designed to protect both patients and staff from abuse or allegations of abuse and to assist patients to make an informed choice about their examinations and consultations.

Click here to download a copy

Comments and Suggestions

We welcome comments or suggestions regarding Archwood Medical Practice. Please put them in writing and leave them with our receptionist addressed for the attention of the Practice Manager.

Practice Complaints Procedure

We do our utmost to provide the best possible service for our Patients however, sometimes things do go wrong.

We fully comply with the NHS Complaints procedures including 'Listening, Responding and Learning', keeping you fully informed and supporting you in how to complain or have your complaint reviewed by the Parliamentary & Healthcare Ombudsman.

We have a documented process for handling complaints. Click here for our Complaints Leaflet. Whilst we hope this won't be necessary we will respond to complaints however made;

  • Verbally, face to face or, on the telephone
  • In writing - please address your complaint to the 'Complaints Manager', Sara Mayer, Practice Manager.
  • Via email

If you have a disability or language difficulty, please let us know so we can help you - additional support is available via the Independent Complaints & Advocacy Service

Our 'Responsible Person' is Dr Graham Parker, Partner. Unless we know about problems, we can't put them right - so, please tell us!

Named GP

Since April 2014 all GP practices in England have been required to provide all their patients aged 75 and over with a named GP who will have overall responsibility for their care. 

If you are one of our patients in this age group, you will be informed of your named GP on registration or once you turn 75. 

We will aim to make your named GP the doctor you see most often who is most familiar to you. 

Your named GP will have overall responsibility for the care and support that our surgery provides to you. This does not prevent you from seeing any GP in the practice as you currently do.

Confidentiality Policy

The practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

Equality and Diversity

Archwood Medical Practice is committed to both eliminating discrimination and encouraging diversity amongst our staff and in relation to our patients and service users.

We will not discriminate on grounds of gender, marital status, race, ethnic origin, colour, nationality, disability, sexual orientation, religion or age.

If you feel that we have breached any of the above, please contact the Practice Manager.

Violence Policy

The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.



 
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